Shipping policy

At Paws & Perks, we are committed to delivering your pet's favorite products quickly and safely.

Processing Time

All orders are processed within 1–3 business days (excluding weekends and holidays). Once your order has been shipped, you will receive a confirmation email with tracking information.

Shipping Rates & Delivery Times

• Standard Shipping (USA): 5–10 business days

• Expedited Shipping (if available): 2–5 business days

Shipping costs are calculated at checkout based on your location and order size.

Free Shipping

We offer FREE shipping on all orders over $50 within the United States.

Order Tracking

Once your order ships, a tracking number will be sent to your email so you can monitor your package's journey.

Shipping Locations

We currently ship within the United States only.

Delays

Delivery times may occasionally be affected by weather conditions, carrier delays, holidays, or other unforeseen circumstances. We appreciate your patience and understanding.

Incorrect Address

Please ensure your shipping address is accurate before placing your order. We are not responsible for packages delayed or lost due to incorrect address information provided by the customer.

Lost or Damaged Packages

If your order arrives damaged or is lost during transit, please contact our support team within 7 days of delivery, and we will work with the carrier to resolve the issue.

Contact Us

If you have any questions about shipping, please contact our customer support team. We are always happy to help.